Sound Problem is one of the most disappointing issues occurred in a Laptop. The tips in this document focus on troubleshooting and fixing the problem when there is no sound coming from the internal or external laptop speakers. It may be caused by several software or hardware. If you are encountering the same issues and want to resolve yourself, read this post.
To start troubleshooting, disconnect entire possible external sound devices like external speakers, digital audio, head and ear phones. Now, restore the internal sound systems with all external devices disconnected, and try by reconnecting each device and testing sound to isolate the problem. Let’s start resolving the troubles.
Check Volume Controls and Mute Settings
If the sound is not audible, maybe the sound volume is turned down or set to mute. Check the volume control in windows and on external speakers or head sets if you are using. Also, check the individual apps such as QuickPlay, Windows sound or Windows Media Player. Also, it is possible that you have mistakenly pressed the mute button on the keyboard. In order to perform the simple system test, click on the sound icon in system tray and ensure if there is no red circle with a cross going through it. Raise the volume bar to a little higher if it is very low.
If you are using external speakers, turn up the dial for volume. If the dial on the spear turned down itself, then the audio would not be he arable. Make sure, the speaker is well plugged into the power outlet. Usually, the connection on the back becomes loose, and it needs to be pushed into the speaker.
Check volume in application
If the sound problem continues, check the volume in application. Make sure if the sound in the program you are
running is not set on mute. There are many programs having their own volume control. Let’s clear, if you watch a movie on DVD, you can see the DVD player application probably has a sound control option. In addition, while watching a YouTube video, we need to turn up the volume in YouTube player. Same is the case with your laptop. Go to the sound control panel in your system and make sure nothing is muted in Windows.
Windows does not make you know what problems the OS can cause itself. If the problem is related to audio issues, it is worth to just restart the system once to fix the problem. Problems can occur when you start your Laptop which may be unknown to you. By starting it, the device itself resolves it.
Check the Sound Devices
When you disconnect the external speakers, select the sound device named Speakers and enable it, as it automatically goes into default mode. Don’t forget that the laptop speakers will never work if Bluetooth Speakers or Digital Output is selected as the default sound device. Follow the steps –
- Go in the task bar and double-click the sound icon. Select Mixer to display controls for all of the sound applications.
- Click on the option “Start”, type Sound into the search box, and then select Sound from the list.
- Make sure the Speakers sound device is set as the default device, and is enabled. If not, right click Speakers and select the Enable option. Sound should be audible through the laptop’s speakers.
- If you cannot hear audio, click Configure to confirm the operation of the individual speakers.
If still there is no sound, there may be some other issues involved. Now, it’s the time to check sound drivers. Click ‘start’, type device, and go to ‘Device Manager’. Click on Sound, video and game controllers. It is advisable to learn that there is no red or yellow exclamation point next to the sound devices. If there is, the chances are you might be missing a driver and if there are no examination points, then still you should update your sound card drivers. First, ensure the manufacturer and model in Device Manager. Go to the website and download the latest drivers for your version of Windows.
Test Cable Connections
If the problem is with the audio on your headphones or speakers, test the ports you have connected the speakers or headphones to. As you can see on your laptop ports. You have to connect your speakers or headphones to the Line-out port. If you are unable to hear anything through your laptop speakers, the possibility is that you have plugged something into the ‘line-out’ port. Actually, when something is connected to ‘line-out’, it mechanically stops the system from playing through the normal computer speakers. Depending on your sound problem, make sure if every cable is connected properly to the right port.
In addition, if you are using a video card supporting HDMI and an HDMI cable to connect from computer to monitor built-in speakers, then your audio might be non-hearing because the HDMI video card is not the default audio device. Change this by going to the ‘Control Panel’ and then Sound. You need to click on the Playback tab and look for a device that has the label “speaker” followed by the name of the device with the words HDMI in it.
You need to choose it and then click on the Set Default button. It will help make sure if the sound is going through the HDMI cable to your monitor or not.
Finally, if you are making the headphones connection to your laptop, and the sound is not audible, and when the headphones are disconnected then the sound you can hear through the internal laptop speakers. In such condition, you need to go the Playback tab in the above screen-shot and set your headphones as the default audio device. However, it is important to ensure you have connected them to the system first before opening the Sound Control Panel applet. If you fail to see the headphones in the list, right-click any where at the empty space in the list box and select Show Disabled Items.
Install Updated BIOS
There some issues in some Sony-made or Toshiba-made laptop where you are required to update BIOS to get the sound. It is a program allowing the operating system to start when the computer is turned on. If you update BIOS, it will resolve compatibility conflicts that generally found in between components on the computer and hardware. Apart from that, go into the BIOS and ensure if the sound card is enabled or not, which occasionally gets disabled in the BIOS.
After making all the efforts if still you facing sound problem, contact a reputed technical support company. They will help you fix the problem quickly. You can search for them online.